{"id":32816,"date":"2020-09-17T18:42:06","date_gmt":"2020-09-17T23:42:06","guid":{"rendered":"https:\/\/proware.com.co\/mx\/2020\/?page_id=32816"},"modified":"2022-04-27T11:07:25","modified_gmt":"2022-04-27T16:07:25","slug":"soporte","status":"publish","type":"page","link":"https:\/\/proware.com.co\/mx\/soporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32816\" class=\"elementor elementor-32816\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72e5ff4f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72e5ff4f\" data-element_type=\"section\" 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class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19bdd938\" data-id=\"19bdd938\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18ee274c elementor-widget elementor-widget-heading\" data-id=\"18ee274c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Convierte en Experto en Falcon Cloud con Nuestro Departamento de Soporte<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-248e9de3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"248e9de3\" data-element_type=\"section\" 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d=\"M36.266,44.168v3.172h4.211v1.121h-4.211V53h-1.668V42.924H40.9v1.244H36.266z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ANS 2021 Falcon Cloud<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proware.com.co\/mx\/wp-content\/uploads\/2020\/09\/Politica-proteccion-datos.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 56 56\" style=\"enable-background:new 0 0 56 56;\" xml:space=\"preserve\"><g>\t<path style=\"fill:#E9E9E0;\" 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d=\"M17.385,53h-1.641V42.924h2.898c0.428,0,0.852,0.068,1.271,0.205    c0.419,0.137,0.795,0.342,1.128,0.615c0.333,0.273,0.602,0.604,0.807,0.991s0.308,0.822,0.308,1.306    c0,0.511-0.087,0.973-0.26,1.388c-0.173,0.415-0.415,0.764-0.725,1.046c-0.31,0.282-0.684,0.501-1.121,0.656    s-0.921,0.232-1.449,0.232h-1.217V53z M17.385,44.168v3.992h1.504c0.2,0,0.398-0.034,0.595-0.103    c0.196-0.068,0.376-0.18,0.54-0.335c0.164-0.155,0.296-0.371,0.396-0.649c0.1-0.278,0.15-0.622,0.15-1.032    c0-0.164-0.023-0.354-0.068-0.567c-0.046-0.214-0.139-0.419-0.28-0.615c-0.142-0.196-0.34-0.36-0.595-0.492    c-0.255-0.132-0.593-0.198-1.012-0.198H17.385z\"><\/path>\t\t<path style=\"fill:#FFFFFF;\" d=\"M32.219,47.682c0,0.829-0.089,1.538-0.267,2.126s-0.403,1.08-0.677,1.477s-0.581,0.709-0.923,0.937    s-0.672,0.398-0.991,0.513c-0.319,0.114-0.611,0.187-0.875,0.219C28.222,52.984,28.026,53,27.898,53h-3.814V42.924h3.035    c0.848,0,1.593,0.135,2.235,0.403s1.176,0.627,1.6,1.073s0.74,0.955,0.95,1.524C32.114,46.494,32.219,47.08,32.219,47.682z     M27.352,51.797c1.112,0,1.914-0.355,2.406-1.066s0.738-1.741,0.738-3.09c0-0.419-0.05-0.834-0.15-1.244    c-0.101-0.41-0.294-0.781-0.581-1.114s-0.677-0.602-1.169-0.807s-1.13-0.308-1.914-0.308h-0.957v7.629H27.352z\"><\/path>\t\t<path style=\"fill:#FFFFFF;\" d=\"M36.266,44.168v3.172h4.211v1.121h-4.211V53h-1.668V42.924H40.9v1.244H36.266z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Arquitectura Falcon Cloud<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proware.com.co\/mx\/wp-content\/uploads\/2020\/09\/requerimientos-minimos.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 56 56\" style=\"enable-background:new 0 0 56 56;\" xml:space=\"preserve\"><g>\t<path style=\"fill:#E9E9E0;\" d=\"M36.985,0H7.963C7.155,0,6.5,0.655,6.5,1.926V55c0,0.345,0.655,1,1.463,1h40.074   c0.808,0,1.463-0.655,1.463-1V12.978c0-0.696-0.093-0.92-0.257-1.085L37.607,0.257C37.442,0.093,37.218,0,36.985,0z\"><\/path>\t<polygon style=\"fill:#D9D7CA;\" points=\"37.5,0.151 37.5,12 49.349,12  \"><\/polygon>\t<path style=\"fill:#CC4B4C;\" d=\"M19.514,33.324L19.514,33.324c-0.348,0-0.682-0.113-0.967-0.326   c-1.041-0.781-1.181-1.65-1.115-2.242c0.182-1.628,2.195-3.332,5.985-5.068c1.504-3.296,2.935-7.357,3.788-10.75   c-0.998-2.172-1.968-4.99-1.261-6.643c0.248-0.579,0.557-1.023,1.134-1.215c0.228-0.076,0.804-0.172,1.016-0.172   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d=\"M48.037,56H7.963C7.155,56,6.5,55.345,6.5,54.537V39h43v15.537C49.5,55.345,48.845,56,48.037,56z\"><\/path>\t<g>\t\t<path style=\"fill:#FFFFFF;\" d=\"M17.385,53h-1.641V42.924h2.898c0.428,0,0.852,0.068,1.271,0.205    c0.419,0.137,0.795,0.342,1.128,0.615c0.333,0.273,0.602,0.604,0.807,0.991s0.308,0.822,0.308,1.306    c0,0.511-0.087,0.973-0.26,1.388c-0.173,0.415-0.415,0.764-0.725,1.046c-0.31,0.282-0.684,0.501-1.121,0.656    s-0.921,0.232-1.449,0.232h-1.217V53z M17.385,44.168v3.992h1.504c0.2,0,0.398-0.034,0.595-0.103    c0.196-0.068,0.376-0.18,0.54-0.335c0.164-0.155,0.296-0.371,0.396-0.649c0.1-0.278,0.15-0.622,0.15-1.032    c0-0.164-0.023-0.354-0.068-0.567c-0.046-0.214-0.139-0.419-0.28-0.615c-0.142-0.196-0.34-0.36-0.595-0.492    c-0.255-0.132-0.593-0.198-1.012-0.198H17.385z\"><\/path>\t\t<path style=\"fill:#FFFFFF;\" d=\"M32.219,47.682c0,0.829-0.089,1.538-0.267,2.126s-0.403,1.08-0.677,1.477s-0.581,0.709-0.923,0.937    s-0.672,0.398-0.991,0.513c-0.319,0.114-0.611,0.187-0.875,0.219C28.222,52.984,28.026,53,27.898,53h-3.814V42.924h3.035    c0.848,0,1.593,0.135,2.235,0.403s1.176,0.627,1.6,1.073s0.74,0.955,0.95,1.524C32.114,46.494,32.219,47.08,32.219,47.682z     M27.352,51.797c1.112,0,1.914-0.355,2.406-1.066s0.738-1.741,0.738-3.09c0-0.419-0.05-0.834-0.15-1.244    c-0.101-0.41-0.294-0.781-0.581-1.114s-0.677-0.602-1.169-0.807s-1.13-0.308-1.914-0.308h-0.957v7.629H27.352z\"><\/path>\t\t<path style=\"fill:#FFFFFF;\" d=\"M36.266,44.168v3.172h4.211v1.121h-4.211V53h-1.668V42.924H40.9v1.244H36.266z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Requerimientos M\u00ednimos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-2f4df6fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f4df6fb\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;d4808d0&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2a8ff3a9 elementor-invisible\" data-id=\"2a8ff3a9\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-652bfb5e wd-animation-slide-from-bottom wd-width-100 wd-animation-normal elementor-widget elementor-widget-wd_title\" data-id=\"652bfb5e\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-xxl wd-underline-colored\">Aprende <u>Falcon Cloud<\/u><\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ee1b975 wd-animation-right-flip-y wd-animation-normal elementor-widget elementor-widget-video\" data-id=\"7ee1b975\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=pfN6Ry4eHeM&amp;list=PLpjdwXqNkyfoeq5hRLMtFh85UB9nmWQRW&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d643333 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d643333\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.youtube.com\/channel\/UC6bSFemfVL1KLw1aXYJuZOQ\" target=\"_blank\" rel=\"noopener\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-video\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mas videos en nuestro canal de Youtube<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd885b2 wd-animation-slide-from-bottom color-scheme-inherit text-left wd-animation-normal elementor-widget elementor-widget-text-editor\" data-id=\"cd885b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nuestro servicio de soporte gratuito de nivel B\u00e1sico tiene el objetivo de convertirse en el est\u00e1ndar de excelencia con nuestros clientes.<\/p><p>Ingenieros de asistencia durante la implementaci\u00f3n, contamos con el programa <b>SE EXPERTO EN FALCON<\/b> <strong>CLOUD<\/strong> con temas formativos gratuitos en diferentes canales partiendo todos desde nuestra pagina web www.proware.com.co acceso a una amplia variedad de experiencia en soporte: el camino a la especializaci\u00f3n nunca hab\u00eda tenido tanto apoyo.<\/p><p>Nuestro objetivo es ayudarlo a ganar valor m\u00e1s r\u00e1pido\u2014brindando soporte para una adopci\u00f3n perfecta de los productos de Falcon SaaS.<\/p><p>Los servicios de soporte de nivel B\u00e1sico de Falcon est\u00e1n dise\u00f1ados espec\u00edficamente para los clientes de SaaS de <a href=\"https:\/\/www.falconcloud.co\/login\/index.php\" target=\"_blank\" rel=\"noopener\">Falcon<\/a> y est\u00e1n incluidos con cada suscripci\u00f3n de SaaS sin cargo adicional. Puede disfrutar de herramientas y procesos mejorados dise\u00f1ados espec\u00edficamente para atender a los clientes de Falcon actuales, que tienen un enfoque eminentemente pr\u00e1ctico.<\/p><p>Falcon comprende el SaaS y las posibles adversidades a las que se enfrentan las empresas al asumir una transformaci\u00f3n en la nube.<\/p><p>Estamos con usted durante toda la puesta en productivo de la plataforma Falcon, Impuls\u00e1ndolo a que utilice todas las funcionalidades para ayudarle a maximizar la productividad. Nuestra experiencia t\u00e9cnica, con productos y de dominio nos permitir\u00e1 asesorarlo, guiarlo y apoyarlo para que tome los pasos adecuados y logre sus objetivos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-2a5ce8ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a5ce8ef\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;e90fb6a&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7b43b215\" data-id=\"7b43b215\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-193639fd\" data-id=\"193639fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b915915 woodmart-title-container title wd-fontsize-xxl wd-underline-colored elementor-inline-editing wd-animation-slide-from-bottom wd-animation-normal elementor-widget elementor-widget-heading\" data-id=\"3b915915\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Planes de <u>Atenci\u00f3n y Soporte<\/u> al Cliente Falconcloud<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-133f00db\" data-id=\"133f00db\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-50b37183 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50b37183\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;6d8e405&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b182f3c\" data-id=\"3b182f3c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-373cf1c8 elementor-widget elementor-widget-jet-table\" data-id=\"373cf1c8\" data-element_type=\"widget\" data-widget_type=\"jet-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-table jet-elements\">\n\t\t<div class=\"jet-table-wrapper jet-table-responsive-mobile\">\n\t\t\t<table class=\"jet-table jet-table--fa5-compat\">\n\t\t\t\t<thead class=\"jet-table__head\"><tr class=\"jet-table__head-row\"><th class=\"jet-table__cell elementor-repeater-item-effe2b2 jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">DETALLES<\/div><\/div><\/div><\/th><th class=\"jet-table__cell elementor-repeater-item-93c63cd jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">PLAN INNOVADOR<\/div><\/div><\/div><\/th><th class=\"jet-table__cell elementor-repeater-item-29b3acd jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">PLAN EMPRENDEDOR<\/div><\/div><\/div><\/th><th class=\"jet-table__cell elementor-repeater-item-3be55d4 jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">PLAN EMPRESARIAL<\/div><\/div><\/div><\/th><th class=\"jet-table__cell elementor-repeater-item-33dcae4 jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">PLAN PREMIUM POR DEMANDA<\/div><\/div><\/div><\/th><th class=\"jet-table__cell elementor-repeater-item-d55ea5c jet-table__head-cell\" scope=\"col\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">PLAN PREMIUM PLUS<\/div><\/div><\/div><\/th><\/tr><\/thead>\n\t\t\t\t\t\t\t\t<tbody class=\"jet-table__body\"><tr class=\"jet-table__body-row elementor-repeater-item-045ad25\"><td class=\"jet-table__cell elementor-repeater-item-73b6cb8 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Disponibilidad Plataforma Falcon Cloud<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-a3b0252 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">98<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-bf396a5 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">99<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-a82b500 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">99.5<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-2d29278 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">99.5<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-853770c jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">99.5<\/div><\/div><\/div><\/td><\/tr><tr class=\"jet-table__body-row elementor-repeater-item-7159173\"><td class=\"jet-table__cell elementor-repeater-item-6b7f4ed jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Modalidad de atenci\u00f3n<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-374ee79 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">5x8x8<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-043f1a0 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">5x8x8<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-f974d36 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">6x9x8<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-fe84538 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">7&#215;24<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-515a3ba jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">7&#215;24<\/div><\/div><\/div><\/td><\/tr><tr class=\"jet-table__body-row elementor-repeater-item-4db478e\"><td class=\"jet-table__cell elementor-repeater-item-1269fc6 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Horario de atenci\u00f3n est\u00e1ndar<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-9b24b2f jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\"> 9:00 am a 5:00 pm hora local (GMT-5), de lunes a viernes, no incluye d\u00edas festivos.<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-f86de0c jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\"> 9:00 am a 5:00 pm hora local (GMT-5), de lunes a viernes, no incluye d\u00edas festivos.<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-bf749d6 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\"> 9:00 am a 5:00 pm hora local (GMT-5), de lunes a viernes, no incluye d\u00edas festivos.<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-f6ec48d jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Horario continuo Domingo a Domingo<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-759d27a jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Horario continuo Domingo a Domingo<\/div><\/div><\/div><\/td><\/tr><tr class=\"jet-table__body-row elementor-repeater-item-081aef1\"><td class=\"jet-table__cell elementor-repeater-item-b927775 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Opci\u00f3n de horario extendido 6&#215;12 (GMT-5)<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-88b1e62 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><span class=\"jet-elements-icon jet-table__cell-icon jet-table__cell-icon--before\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 368.022 368.022\" style=\"enable-background:new 0 0 368.022 368.022;\" 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jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">7&#215;24<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-bb73646 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">7&#215;24<\/div><\/div><\/div><\/td><\/tr><tr class=\"jet-table__body-row elementor-repeater-item-c386a1e\"><td class=\"jet-table__cell elementor-repeater-item-57308e5 jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><div class=\"jet-table__cell-text\">Reportes mensuales de servicio<\/div><\/div><\/div><\/td><td class=\"jet-table__cell elementor-repeater-item-1aae2ae jet-table__body-cell\"><div class=\"jet-table__cell-inner\"><div class=\"jet-table__cell-content\"><span class=\"jet-elements-icon jet-table__cell-icon jet-table__cell-icon--before\"><svg 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elementor-field-group-COTIZA elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[COTIZA]\" id=\"form-field-COTIZA\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\" aria-required=\"true\">\n\t\t\t\t<label for=\"form-field-COTIZA\">Acepto <a href=\"https:\/\/proware.com.co\/2022\/politica-privacidad\/\" target=\"_blank\">Pol\u00edtica de Protecci\u00f3n de Datos<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">COTIZAR<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33997f1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"33997f1\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Convierte en Experto en Falcon Cloud con Nuestro Departamento de Soporte Recursos ANS 2021 Falcon Cloud Pol\u00edtica Protecci\u00f3n Datos Arquitectura<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32816","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/proware.com.co\/mx\/wp-json\/wp\/v2\/pages\/32816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/proware.com.co\/mx\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/proware.com.co\/mx\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/proware.com.co\/mx\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/proware.com.co\/mx\/wp-json\/wp\/v2\/comments?post=32816"}],"version-history":[{"count":0,"href":"https:\/\/proware.com.co\/mx\/wp-json\/wp\/v2\/pages\/32816\/revisions"}],"wp:attachment":[{"href":"https:\/\/proware.com.co\/mx\/wp-json\/wp\/v2\/media?parent=32816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}